Delivery time and costs
When will we dispatch your parcel?
We dispatch parcels containing products available in our warehouse within 24 hours (counted in business days). Transit time to USA - United States is usually 5-12 business days. The actual transit time may vary depending on the selected courier and type of shipment.
Estimated transit time*: is displayed in the basket next to the selected courier. Transit time is counted in business days from the moment the order is packed and handed over to the courier. The customer automatically receives information about any change in the order status.
Estimated parcel packing time: is calculated based on the current dispatch queue and displayed on each product page and in the shopping basket. For an order that has already been placed, you can also check its estimated dispatch time by logging in to your customer account and opening the My orders section. The estimated parcel packing time is provided as a guide for orders that do not require additional processing (splitting, combining or assigning products to the order) and may change while the order is being processed.
We currently work with 4 delivery companies: DHL, GLS, InPost and DPD. Each delivery company offers courier delivery, collection from a pick-up point and delivery to a parcel locker. Pallet delivery is also available.
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Would you like to check the exact delivery time?
You can use our transit time calculator. Select the delivery country and courier to find out the estimated delivery time:
What are the delivery costs?
Delivery to USA - United States is provided by DHL. Its cost depends on the delivery address, order value and product type.
The exact delivery cost will be displayed after you enter your address details in the second step of the checkout process.
Free Delivery with Carp-Coins points***: Logged-in customers participating in the Carp-Coins programme can pay for their orders using points collected through the loyalty programme.
